Charles Saatchi has attacked the practice of charging for exhibitions at publicly-funded museums and galleries. While museums always need to think about why they do things in a given way, and be open to change and innovation, we felt some of Saatchi's criticisms were wide of the mark. Alex Homfray, who leads BOP’s work in this area, offers some counterpoints.
Saatchi writes: Even London's leading museums, admirable in so many ways, only earn about 7% of their annual costs from ticket sales… why bother?
We say: Sustainable museum and gallery business plans are based on multiple income streams: admissions, retail, catering, events, licensing, and so on. Each of these streams can yield millions of pounds, making a worthwhile contribution to the total income base. A mix of income sources is more resilient to changes in spending patterns.
Saatchi writes: If [major retrospectives] had open admission, sales of catalogues, posters, keyrings, notepads, calendars, tea towels and other knick-knacks, would surely have doubled, tripled, or even quadrupled.
We say: Free entry is correlated with higher spend, though not in our experience to anything like the degree Saatchi suggests. Retailing potential varies enormously between shows. How do you 'merchandise' Jeremy Deller, for instance?
Saatchi writes: If museums weren't featherbedded by state funding… they would discover income from sponsors would be easier to attract.
We say: Most major institutions and exhibitions already attract business sponsorship - Tate lists ten exhibition partners on its website. But, contrary to Saatchi’s views, business contributions to the arts are dropping fast, more than any other revenue stream.
Saatchi writes: One of the drawbacks of heavily attended exhibitions is that visitors feel short-changed by the crowds.
We say: Overcrowding of temporary exhibition galleries is indeed an issue. Demand for blockbuster shows like Leonardo at the National Gallery greatly exceeds capacity, and paid ticketing is the most effective method to control visitor numbers and flow.
Saatchi writes: Museums would find that if they stay open until 10pm, a lot of overcrowding evaporates.
We say: Late openings are enjoyable but need careful modelling for each venue and its audience. As Saatchi acknowledges, his gallery’s audience is younger so his model may not transfer so well elsewhere. And, of course, late openings increase staff and premises costs.